WhatsApp Business API

Rich messaging on the world's most popular platform.

Features

Key Capabilities

Rich Media

Images, videos, documents

Templates

Pre-approved message templates

Interactive

Buttons and list messages

Verified Badge

Official business verification

Applications

Use Cases

Customer Support

Handle support conversations in WhatsApp with rich media, quick replies, and seamless agent handoff.

Order Tracking

Send order confirmations, shipping updates, and delivery notifications with images and tracking links.

Appointment Booking

Let customers book, reschedule, and confirm appointments directly through WhatsApp interactive messages.

Product Catalogs

Share product catalogs with images, descriptions, and pricing — customers browse and order without leaving the chat.

Payment Reminders

Send invoice links and payment reminders with one-tap pay buttons for faster collection cycles.

Integration

How It Works

1

Apply for Access

Register your business and phone number through the SMSLY dashboard. We handle the Meta Business verification process.

2

Create Templates

Design message templates for your use cases. Templates go through WhatsApp approval — most are approved within hours.

3

Start Messaging

Send template messages to opted-in customers or respond to incoming conversations within the 24-hour session window.

4

Handle Conversations

Use webhooks to receive incoming messages, route them to agents or bots, and respond in real-time.